AI Support Agent

78% of guests expect an instant reply.

The AI Support Agent responds to every enquiry immediately: reservations, menu questions, opening hours. Automatically, across every channel, 24/7.

The Problem

Many restaurants lose guests because nobody replies instantly.

When a guest asks at 10 PM whether there is still a table on Saturday and gets no reply, they book at the competitor. With our AI Support Agent that never happens again.

  • 78% of guests expect a reply within 5 minutes
  • Restaurants without an AI Support Agent lose up to 30% more enquiries
  • Phone lines are often busy or outside opening hours

78%

of guests expect an instant reply

30%

more enquiries lost without AI

24/7

your restaurant should be reachable

60s

average response time of the AI Support Agent

How it works

Automated communication in 3 steps

01

Guest asks a question

The guest writes on your website, WhatsApp or Instagram, at any time of day or night.

02

AI replies automatically

The chatbot understands the request and responds instantly with the right information or guides to booking.

03

Reservation is saved

The booking is entered directly into your reservation system and the guest receives a confirmation.

Features

Everything your AI Support Agent can do

Send Menu

Automatically sends the current menu or daily specials on request.

Opening Hours

Answers questions about opening times, holidays and special events.

Take Reservations

Accepts table bookings and enters them directly into your system.

Multilingual

Communicates in German, English, Turkish and many other languages.

Groups & Events

Handles enquiries for birthdays, corporate events and large groups.

GDPR Compliant

All data is stored securely and in compliance with European data protection law.

Ready to automate your restaurant?

Free demo — no credit card required.

Start Demo
Results

Proven outcomes

0%

of requests resolved

Without human intervention.

<0s

response time

Instant reply around the clock.

+0%

more bookings

Through immediate availability.

PRICING

Clear packages for every restaurant

Start with a modern website or automate your entire restaurant.

One-time payment

Website Start

One-time payment

€1000Once + €200/year

Perfect for restaurants that want a professional online presence.

  • Modern restaurant website
  • Mobile optimization
  • Reservation form
  • Basic SEO setup
  • 14-day delivery
Start website
Popular

Automation Starter

Website + AI Support System

€300per month

Website + AI Support System for more reservations.

  • Professional website
  • AI Support Agent (Chat)
  • Online booking system
  • Lead storage
  • WhatsApp integration
Book demo
Maximum efficiency

Full Automation

Maximum efficiency

Custom

Complete AI system handles marketing, reservations and phone.

  • All AI agents
  • Online booking system
  • AI sales campaigns
  • CRM integration
  • Priority support
  • Scalable automations
Request consultation
More Solutions

The complete AI system for your restaurant

All three agents work together in the LUNA system — or individually as standalone modules.

Get started

Ready for 24/7 support?

Start today with the AI Support Agent and reply to every guest instantly.